Nov 28 2008
miniscule train robbery
while waiting for a train
wendy: a medium sized mocha please
cashier: £2.45
Wendy Hands over the cash and waits
barista: medium Latte
Wendy: is that for me? I ordered a mocha, are you making a mocha next?
barista: I don’t have an order for a mocha
man in queue behind me: actually, you ordered a Latte
Wendy: checks receipt, it clearly states Mocha £2.45, shows receipt to man in the queue behind me to verify that I remembered correctly, checks cost of Latte (£2.35)
cashier: she did order a mocha
train pulls into station
Wendy: I’ll take the Latte, keep the tip
miniscule train robbery
The man in queue has annoyed me. I want to stamp on his toe.
Sx
Scarlet, you are clearly a companionable asset to anyone using the British Rail facilities.
One should aways allow time for the unexspected. OR in this case the expected.
Customer Service is not priority training today.