cannot change dates
In some circumstances computer systems can deliberately stop people from making ‘Errors’. This is an example of a system preventing the people that use it from making ‘errors’ by trying to do rather useful things:
Wendy: can I move the car insurance start date back by one week?
Car Insurance Agent (CIA): No
Wendy: Oh (signifying complete suprise at this rude treatment of a potential non-customer)
CIA: you will have to cancel the whole policy and then open a completely new one with a different start date
Wendy: Computer system makes you do that? It wont let you just change start dates?
It took us 30 minutes to cancel, then re-apply for the same car insurance with a different start date. 2 sets of documents are in the post.
Wendy: Are you from Hull?
CIA: Leeds, its quite near to Hull
Good weather in Leeds.