you’re not on OUR lists
I wandered to the Royal Berkshire Hospital (RBH) to
- find out where I needed to go.
- personally doublecheck tomorrows appointment time.
- hand-over my Worthing Hospital CD of notes and X-rays.
The Royal Berkshire Fracture Clinic weren’t expecting me. They had no appointment booked and no record of a phonecall about me. They didn’t want my CD to check my notes in advance of the non-existent appointment. I felt betrayed by Worthing hospital not having clearly established the appointment with RBH.
The RBH Fracture clinic reception staff were not happy at my turning-up, unannounced. They tutted and huffed at the inconvenience. I quietly cried. They ignored my tears making it easier to let those tears flow.
They double-booked me into the a clinic on the morning of the 16th.