a few tricky questions
Before parting with my hard earned cash in return for a plucky little champagne coloured Acer Aspire S3 with an Intel i5 processor there were a few tricky questions that the store staff were well placed to answer. Here are the questions I asked and the sales assistant’s answers:
- Does the £150 trade in money back offer apply to all of the new PCs on display? (assistant: I don’t know I’ll just ask…)
Are there any conditions on the trade-in of a laptop? (assistant: I don’t know I’ll just ask…)
- The free upgrade to Windows 8, do you do that in the store for me or do I have to take the new machine home and upgrade it myself? (assistant: I don’t know I’ll just ask…)
- How do I get to the control panel on this Windows 8 machine? (she showed me some Windows 8 features)
- Do you have one of these in stock? (assistant: I don’t know I’ll just ask…)
She was trying hard. She was very personable, probably new to the job. I smiled at her and waited patiently while she researched the answers to my questions. I hope I was reassuring because she must have felt a bit bad about not knowing the answers.
I walked out of the store with a box under my arm, £350 on my credit card bill, and a smile on my face.